Reflecting on Moral Injury in Social Care: A Conversation Our Workforce Has Needed

This week, I had the privilege of delivering a session on Moral Injury in Social Care, commissioned by Social Care Wales as part of the Early Years and Childcare Conference.

Although “moral injury” isn’t a term most people encounter day-to-day, it resonated deeply with the room. As we explored what it means, practitioners, students, assessors, managers, and leaders recognised themselves in the concept almost immediately.

That tells us something important:
social care carries an emotional and ethical weight that is often felt, but rarely named.

What People Told Me After the Session

The feedback that followed was overwhelmingly positive and heartfelt. Many attendees said they found the session:

  • Highly relevant to their daily work

  • Reassuring and grounding

  • Both enjoyable and reflective

  • Delivered in a way that felt human, safe, and accessible

But what came through most strongly was this:
people appreciated finally having language for something they’ve been carrying quietly for a long time.

One person messaged to say:

“I didn’t know what moral injury was before today. Now I can see it clearly in the moments that have stayed with me. It’s a relief to have words for it.”

And when we have language, we can have conversations.
And when we have conversations, we can begin to heal.

Why Moral Injury Matters in Social Care

Social care is a sector built on relationships, human connection, dignity, and values. Whether working with children, adults, families, people with disabilities, older people, or those experiencing crisis — social care professionals enter this field because they want to make a difference.

But moral injury arises when those values collide with the realities of practice:

  • Policies that conflict with what feels ethically right

  • Lack of resources, staffing, or time

  • Systems that prioritise process over people

  • Doing what is required, even when it doesn’t align with professional judgment

  • Witnessing poor practice and feeling unable to intervene

  • Carrying responsibility without adequate support

These moments create an internal conflict, not just stress or pressure.
They can affect confidence, wellbeing, relationships, and long-term commitment to the profession.

That’s why recognising moral injury isn’t optional — it’s essential for a healthy, resilient social care workforce.

What We Explored in the Session

Together, we looked at:

The three types of moral injury

How moral injury differs from burnout or PTSD

Real examples from social care practice

What helps (and what doesn’t)

Lessons from the NHS and emergency services

The power of naming the emotional impact of the work

Supporting the Workforce: A Shared Responsibility

One of our strongest conclusions was this:

We can’t always change the pressures of the system, but we can change how we support each other within it.

This means:

  • Leaders modelling openness and ethical clarity

  • Teams having space to talk without fear of judgment

  • Practitioners recognising signs of moral strain in themselves

  • Students being prepared for the realities of ethical tension

  • Organisations embedding structures for reflection, not just compliance

Moral injury is not about weakness.
It is about caring deeply and being confronted with the limits of the systems we work in.

How H2t Helps

At Here2There (H2t), we specialise in creating environments where individuals, teams, and organisations can thrive — even in challenging systems. Our work includes:

  • Reflective practice and supervision

  • Workforce development focused on wellbeing and values

  • Moral injury and ethical resilience training

  • Coaching (including Level 7 executive coaching)

  • Human-centred technology that helps people feel heard

  • Supportive communities such as WellNuts Parents, connecting families and professionals

Sessions like this reaffirm our belief that wellbeing and ethical reflection must be built into the culture, not added on top.

A Final Reflection

To everyone who attended the session: thank you for the honesty, courage, and compassion you brought into the space.

Moral injury may not be a comfortable topic, but it is a necessary one. When we talk about it, we reduce isolation. When we understand it, we reclaim our values. And when we support each other through it, the entire sector grows stronger.

I look forward to continuing this conversation — and helping organisations across social care build the cultures and tools that allow people to do their best work, without losing themselves in the process.

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The Future of Professional Development: Embedding Continuous Growth into Workplace Culture